Samsung Washer 5C / 5E / SC — Will Not Drain
Samsung Washer · Error code 5C
What 5C Means
The 5C / SC (and older 5E) code is a drain error — the washer did not pump the water out within the expected time.
Most Likely Fix
Drain error - washer not draining
Tools: screwdriver, pliers, towels, shallow pan
Diagnose first: Often just a clogged debris filter behind the front access panel - clean before replacing pump. Check for coins, hair clips, lint.
Find this part on Amazon →If the primary fix doesn't resolve it:
Symptoms
- Standing water in the drum
- Cycle stops mid-wash
- 5C, SC, or 5E on the display
Common Causes
The filter behind the front-bottom access panel traps lint and coins. Most common cause.
A blockage or kink where the hose meets the standpipe.
A pump that hums but moves no water has failed.
How to Fix It
- Power off and unplug the washer.
- Open the front-bottom panel, place a towel, and slowly open the debris filter to drain water.
- Clean the filter and housing.
- Check the drain hose for clogs and kinks.
- Replace the drain pump if it will not move water after cleaning.
Parts You May Need
If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.
Related Repair Guides
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Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician.