3C Serious Moderate DIY

Samsung Washer 3C / 3E — Motor Fault

Samsung Washer · Error code 3C

What 3C Means

The 3C (older 3E) code is a motor error — the control board detected a problem with the drive motor or its Hall (position) sensor.

Symptoms

  • Drum will not spin
  • Cycle stops
  • 3C or 3E on the display

Common Causes

1
Hall sensor fault

The motor position sensor has failed.

2
Wiring/connector fault

A loose connector at the motor.

3
Failed drive motor

The motor itself has worn out.

How to Fix It

  1. Unplug for 1 minute to reset.
  2. Inspect the motor connector and Hall sensor at the rear of the drum.
  3. Replace the Hall sensor or motor as needed.

Parts You May Need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

Common replacement Samsung Washer Hall Sensor View on Amazon→

More Samsung Washer Codes

4C 4C / 4E — Water Supply Error 4C2 4C2 — Hot water connected to cold inlet 4E 4E — Water supply error (older code, same as 4C) 5C 5C / 5E / SC — Will Not Drain 5E 5E — Drain error (older code, same as 5C) 8C 8C / 8E — Vibration (MEMS) Sensor Fault

All Samsung codes → All washer codes →

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician.