E21 Serious Moderate DIY

LG Dryer E21 — Drain pump error (washer-dryer combo)

LG Dryer · Error code E21

What E21 Means

On LG washer-dryer combo units, E21 indicates the drain pump did not move water out of the tub within the allowed time. The dryer phase cannot start until the wash water is fully evacuated.

Symptoms

  • E21 on display at end of wash phase or before dry phase
  • Standing water in tub
  • Pump hums but no flow
  • Long, slow drains in recent cycles

Common Causes

1
Clogged pump filter / coin trap

Coins, lint, or hair caught at the pump intake.

2
Kinked or clogged drain hose

Hose pinched or full of biofilm/lint.

3
Drain standpipe too high or restricted

House drain plumbing limiting flow.

4
Failed drain pump

Motor open or impeller broken.

5
Failed pressure switch

Control thinks water remains when it does not.

How to Fix It

  1. Open the lower access panel and unscrew the pump cleanout filter (have a towel ready — water will spill).
  2. Clear any debris, rinse the filter, and reinstall.
  3. Pull the unit out and check the drain hose for kinks or clogs; flush with warm water.
  4. Confirm the drain standpipe meets LG's height spec.
  5. If E21 persists, test the drain pump motor windings and replace if open.
  6. If pump tests good, suspect the pressure switch / level sensor and replace per service manual.

Parts You May Need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

More LG Dryer Codes

All LG codes → All dryer codes →

Verified against manufacturer documentation: lg.com

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician.