LG Washer dE1 — Door not fully closed
LG Washer · Error code dE1
What dE1 Means
The door switch tells the control board the door is not fully closed, so the cycle will not start or has been paused. Usually a closure or sensor issue, not a broken latch.
Symptoms
- dE1 on the display
- Door appears closed but cycle won't start
- Recurs after pushing the door firmly
Common Causes
A sock or shirt corner pushed under the gasket holds the door from seating fully.
Detergent film, lint, or grime on the latch keeps the switch from registering closure.
A drooping door doesn't align with the latch — common after heavy use.
Plastic strike wears down so the latch never fully engages the switch.
The microswitch inside the lock assembly has failed open.
How to Fix It
- Open the door, redistribute laundry, and make sure nothing is pinched under the rubber gasket.
- Wipe the latch tongue and the strike opening with a microfiber cloth and rubbing alcohol; let it dry.
- Close the door firmly and start a cycle.
- If dE1 returns, unplug the washer for 5 minutes (or press and hold Start/Pause for 5 seconds while unplugged) to reset.
- Check that the door is square to the cabinet — tighten loose hinge screws with a Torx driver.
- Inspect the plastic strike on the door for cracks or wear; replace if rounded off.
- If still failing, replace the door lock/switch assembly.
Parts You May Need
If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.
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Verified against manufacturer documentation: lg.com
Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician.