Samsung Refrigerator 39 E — Ice Maker Function Error
Samsung Refrigerator · Error code 39 E
What 39 E Means
The ice maker isn't completing a harvest cycle correctly. The control board can't confirm the auger/ejector motor moved through its cycle, or the optics/sensors aren't returning a valid signal.
Symptoms
- Ice maker not producing ice
- Bin empty or partially full
- Hearing ice maker click but no harvest
- Error appears on display panel
Common Causes
Ice bridged the mold or auger — the motor stalls and the control flags an error.
Internal motor or thermistor in the ice maker assembly has failed.
Ice bin level sensors blocked by frost or dirt.
Closed shut-off valve, kinked line, or failed water inlet valve prevents fill.
How to Fix It
- Empty and dry the ice bin; check for jammed cubes or frost on the mold.
- Run a forced ice harvest from the test menu (model-specific button combo) and watch the cycle.
- Confirm water is reaching the ice maker (check fill tube for ice plug, verify inlet valve energizes).
- Wipe the IR emitter/receiver windows in the ice maker compartment.
- If the harvest motor doesn't run during a forced test, replace the ice maker assembly.
- If multiple ice maker attempts fail and water + sensors are good, replace the ice maker module.
Parts You May Need
If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.
More Samsung Refrigerator Codes
Verified against manufacturer documentation: samsung.com
Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician.