C-21 Serious Hard — consider a tech

Samsung Microwave C-21 — Cavity Over-Temperature

Samsung Microwave · Error code C-21

What C-21 Means

The thermistor inside the cavity exceeded the safe upper limit. The control aborts the cycle to protect the magnetron and cavity.

Symptoms

  • C-21 mid-cycle
  • Hot smell from vents
  • Cycle aborts and cooling fan keeps running

Common Causes

1
Running empty or near-empty

No load to absorb microwave energy causes runaway cavity heating.

2
Blocked vents / clogged grease filters (OTR)

Restricted airflow cooks the cavity.

3
Failed cooling fan or stirrer fan

Magnetron and cavity overheat without normal airflow.

4
Failed cavity thermistor

Reads high even when temperature is normal.

5
Failing magnetron

Inefficient magnetron dumps heat into the cavity.

How to Fix It

  1. Stop using the microwave — let it cool fully (30+ minutes) before further testing.
  2. Never run a microwave empty; place a microwave-safe cup of water if testing.
  3. Clean or replace grease/charcoal filters; clear all vents (top and bottom).
  4. Confirm the cooling fan spins on power up; check for blockage or seized motor.
  5. Measure the cavity thermistor — typically ~50 kΩ at room temperature; replace if out of spec.
  6. If cooling and thermistor are good, suspect the magnetron — service call recommended due to high-voltage hazards.

Parts You May Need

If diagnosis points to a failed part, these are the common replacements. As an Amazon Associate we earn from qualifying purchases.

More Samsung Microwave Codes

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Verified against manufacturer documentation: samsung.com

Always unplug an appliance before servicing it. This guide is for informational purposes and is not a substitute for a qualified technician.